Florida Home Health Aide Competency Practice Test

Can you make calls using the patient's telephone without asking for permission?

1. Yes, it is allowed

2. No, you must ask first

3. Only in emergencies

4. Yes, if the patient is not using it

The correct answer is: No, you must ask first

Using a patient’s telephone to make calls without obtaining permission is not acceptable because it violates the principles of patient privacy and autonomy. Patients have the right to control their personal belongings, including their telephone, and should always be asked for permission before using it. Respecting personal boundaries is essential in maintaining a trusting relationship between a health aide and the patient. In a home health setting, consent is crucial not just for ethical considerations but also for legal reasons, as unauthorized use can lead to misunderstandings or a breach of privacy. It’s critical for health aides to foster an environment of respect and communication, which includes asking for permission to use personal items like a telephone. This practice helps ensure that the patient's rights are upheld and that they feel secure and respected in their own home.